0
Norfolk State University

Refund Policy

Refunds for online courses are only given under the following circumstances:

  • The student/user did not access any portion of the online course and the student/user requests a refund, in writing via email within three business days from the date of the course setup (email notification sent). There will be no refunds for any online courses (or curricula) once a course has been accessed in any manner.
  • All shipped course materials (books, study guides, CDs, Self-Study Kits, Videos, etc.) are returned, unopened/unused at your own expense if you accept delivery of the package.

Refunds for In Classroom courses are only given under the following circumstances:

  • 3-DAY MONEY BACK POLICY: Students may withdraw from the program for any reason within 3 days of executing the enrollment agreement prior to the start of program. In this case, the student’s enrollment agreement shall be rescinded provided the student returns all course materials.
  • No Refund after 3 days: If, for any reason, a student wishes to withdraw after the initial 3-day period prior to the start of the class, they are not released from their obligation to pay the program fees in full and are not entitled to any refund.